JMD has successfully completed its 49th Customer Technical Training Program, reinforcing its long-term commitment to customer support, technical knowledge transfer, and operational excellence.
Bringing together technical professionals from printing companies across China, the ten-day program combined classroom instruction with hands-on equipment training, helping participants further develop their expertise in equipment operation, maintenance, and troubleshooting.
Investing in Long-Term Customer Performance
At JMD, customer support extends well beyond equipment installation.
The Customer Training Program is designed to help operators and maintenance engineers maximize machine performance, improve production efficiency, and ensure long-term equipment reliability through practical learning and real-world application.
By combining theoretical knowledge with intensive hands-on training, participants gained a deeper understanding of equipment operation, preventive maintenance, and best practices for daily production.
Recognizing Technical Excellence
During the graduation ceremony, outstanding participants and teams were recognized for their commitment, technical capability, and collaborative performance throughout the training program.
Du Kangkang from Henan Xinhua Printing Group Co., Ltd. and He Jihua from the Nanhai Branch of Guangdong Xinhua Printing Co., Ltd. received the Outstanding Trainee Award for their excellent theoretical knowledge and practical skills.
The Outstanding Team Award was presented to:
Their performance reflected not only technical competence but also the importance of teamwork in achieving operational excellence.
Building Expertise Beyond Equipment
For JMD, customer training is an essential part of every equipment installation.
By continuously investing in technical education and after-sales support, JMD helps customers improve productivity, extend equipment service life, and maximize the value of their post-press investment.
Today, the Customer Training Program has become an important part of JMD’s comprehensive customer service system, supporting printing companies with both advanced equipment and the expertise needed to achieve long-term success.